Interim Policy and Legislation Manager (6 months) - National Association of Funeral Directors, Solihull

C £40,000

The National Association of Funeral Directors (NAFD), which represents the interests of the funeral profession, has an interim opportunity for an enthusiastic and proactive policy development specialist to take on a new and critical role of Policy and Legislation Manager.


Reporting to the CEO, the Policy and Legislation Manager will be responsible for driving forward policy change as part of the progressive development of the profession.


Person Specification:

Preferably educated to degree level or equivalent, self-motivated and outcome focused, the successful candidate is likely to have extensive experience in the planning and delivery of multiple projects in the areas of policy development, including regulatory policy. A proven track record of success in driving and influencing change and stakeholder engagement, including media and government, is essential for success in this role. The successful candidate will also have a strategic and political understanding and a working knowledge of current affairs.


The ideal candidate will have:

         Excellent communication skills, both verbal and written

         Highly developed interpersonal and influencing skills 

         Strong research, problem solving and analytical skills

         A highly organised approach, with ability to plan and manage time effectively

         Ability to manage others to deliver projects and results within tight deadlines

         Flexibility and change focus

         High level of resilience and ability to remain calm and deliver under pressure

         Initiative and aptitude to grasp and work with new information



Previous experience within a professional body and/or regulated organisation would be desirable.


To apply, and/or get a full job specification, please submit a CV along with a covering letter explaining your interest in the post and what you will bring to it (along with current remuneration) to by close of business on 2 June 2017.

No agencies please

Role Specification

Policy and Legislation Manager

Reports to:    Chief Executive Officer

Location:        Solihull

Contract:        Interim, Full time

Start date:     As soon as possible without compromising on quality or person specification



Established in 1905, the NAFD represents the interests of the entire spectrum of funeral directing businesses – including independent businesses and major funeral groups – who conduct in excess of 80% of UK funerals every year.

The NAFD (the “Association”) has evolved over the last decade, becoming stronger in terms of both membership numbers and financial stability, and is in the process of moving from a substantially member managed organisation to one which employs professional staff to manage the Association and implement strategies and plans. 


Purpose of Role

As part of its development, the Association is recruiting for an experienced and proactive individual to take on a newly created and critical role of Policy and Legislation Manager.

Reporting to the CEO, the Policy and Legislation Manager will, in line with the NAFD’s strategic objectives, manage the research, development and implementation of policies required for the Association to remain progressive in the development, promotion and protection of the profession, including a potential move towards regulation. The Policy and Legislation Manager will manage a range of projects and activities arising from regulatory challenges and the changing policy landscape, as well as managing all non-compliance issues and complaints.


Key Responsibilities

Policy Development and Stakeholder Engagement

·         Develop policy proposals, including regulatory policy, through data analysis and wider research, ensuring where possible that the Association’s policy positions are grounded in evidence

·         Develop compelling policy solutions and position statements, and assist colleagues with their distribution – whether via media releases, selecting and briefing representatives to act as ambassadors for NAFD, or at key external meetings, as required

·         Develop positive relationships with key influencers in the industry, community leaders, MPs, Peers and policy leads, and identify emerging opportunities for expanding and enhancing such networks

·         Liaise with a wide range of stakeholders to present (and proactively seek opportunities to present) NAFD policy and public interest messages, as well as campaigns to raise awareness and understanding of both, amongst key government representatives and other key stakeholders


·         Maintain appropriate records and databases of stakeholder engagement for use in campaigns

·         Ensure that NAFD’s thinking and activity is balanced and informed by public interest, NAFD member views and stakeholder positioning

·         Provide clear messages to key stakeholders, whether through briefings, articles, presentations or speeches, and support senior managers and colleagues in doing so

·         Research and write speeches, articles, corporate literature and promotional materials in support of NAFD’s public affairs communication campaigns and briefing meetings for key stakeholders as required

·         Liaise with Trading Standards, Citizens Advice, Office of Fair Trading and all external bodies acting as central information point for consumer driven issues

·         To manage a range of projects from origination to successful completion, including development and implementation of NAFD’s policies and related procedures, including those arising from changes in legislation


Compliance Management

·         Manage the Funeral Arbitration Scheme and oversee its administration process

·         Manage the Professional Indemnity Scheme for members

·         Liaise with Standards and Quality Managers and manage all non-compliance processes and complaints


Other Duties

·         As requested by the Board/Executive Committee and its Committees, present the information necessary or relevant to the Board/Executive Committee or such Committee for discharging its duties and attend relevant meetings as required

·         Perform other functions related to the role or as the CEO and/or President/Board/Executive Committee may request.


Critical Success Requirements

The ideal candidate will be solutions focused and able to play a proactive role in the future of the profession, working with a wide range of stakeholders including colleagues, the Executive Committee, members, leadership within the Government and the public.



Skills and Experience required


·         Degree (or equivalent qualification)

·         Proven experience of supporting policy development projects

·         Proven experience of developing evidence to support policy positions taken

·         Strategic and political understanding and working knowledge of current affairs and parliamentary processes in England and Wales

·         Experience of writing reports, briefings, speeches, press releases/briefings to Government or other political audiences and acting as a media spokesperson

·         Prior experience of working in a professional body and/or regulated organisation



·         Strong written and verbal communication skills, including presentation skills, with the ability to adapt style (written and verbal) to any audience from technical experts, politicians to the wider public

·         A high level of initiative and ability to quickly become familiar with new topics through self-led research including conversations with experts, assessing legislation or policy statements and other data sources

·         Excellent interpersonal skills (able to communicate with all stakeholders including members, Executive Committee/Board, colleagues, government officials, public)

·         Results focused, with the ability to achieve projects through a variety of channels and a focus on prioritising achievement of outcomes over running activities

·         Strong networking skills, with a proactive approach to developing contacts and working relationships tailored to reflect the policy positions developed by NAFD

·         Strong project management skills, with proven ability in coordinating and delivering complex projects

·         Sound problem solving skills with proven ability to work with complex information in order to identify key issues, with excellent attention to detail

·         Ability to manage a demanding and varied workload with excellent planning, time management and organisational skills to deliver quality work within tight deadlines

·         Flexible, change-focused and resilient, with ability to remain calm and work effectively under pressure

·         Good influencing skills, confidence and personal judgement, with proven ability to act as a spokesperson to the media and stakeholders



Recruitment Process

Those who wish to be considered should submit a CV, along with a covering letter detailing your current salary, your interest and suitability for the post, to by close of business on 2 June 2017.

Our external consultants, Integrated Resources Ltd, will interview candidates who are long-listed, on Thursday 8th June  2017. Successful candidates will then be shortlisted and interviewed by the CEO during week commencing 12 June 2017.

At the final stage, candidates will be expected to meet members of the Executive Committee and will also be required to complete a psychometric assessment.



Compensation and Details of Employment

·         Basic salary c£40,000 per annum (depending on experience)

·         Office working hours 9.00am to 5.00pm, Monday to Friday

·         25 days holiday per year